Seller FAQs
The following applies to the ONLINE SALE ONLY:
DECEMBER 2024 (online sale):
What’s so great about selling online with The Stork Lady?
● To start, there’s no hassling with buy-sell-trade groups and Facebook Marketplace. Which means no more no-shows, messaging back and forth, meeting up with strangers and getting harassed over your sale price.
● There’s no hanging of clothes and dealing with safety pinning tags. You’ll only tag and drop-off items that sell.
● We’ll handle finding the shoppers, collecting payment and getting the buyers their purchases. We reach thousands of families in the St. Louis area that are looking to buy local.
What can I sell?
We will accept BABY, KIDS, TEEN and ADULT items.
All items must be clean and in good to excellent working condition.
How many items can I sell?
The maximum number of items allowed per consignor is 350 items.
What condition do my items need to be in?
● Make sure your items are clean, in excellent condition, have batteries installed,
and have all pieces included.
● When buyers pick-up their purchased items, if they have a valid complaint about the item, they may return / refuse the item. The purchase price will be refunded to them and the item will be donated. Sellers will not get the item back and will not be paid for the item.
● Valid complaints include, but are not limited to, clothing with stains, rips, or broken zippers/clasps, dirty or with smells, items without working batteries, games with missing pieces, electronic items or toys that do not work, equipment or electronic items that are missing charging or other connection cables, equipment that is worn or dirty, and items that have been entered into the wrong size or wrong category
● Items with “buyers remorse” issues will not be returned or refunded.
● Once the buyer leaves the parking lot, all sales are final.
Is there a fee to participate?
All sellers pay a non-refundable $7 participation fee at the time of their online registration.
How will I get paid for my items?
● Shoppers will make their online purchases via credit card. We’ll handle collecting the sales tax, and covering the credit card & web site fees. Then within 2 weeks of the close of the sale, you’ll receive a check in the mail for 60% of the total amount of $’s you sold.
● Earn an additional 5% when you have a “perfect drop-off” (no missing, stained, or damaged items)
● A limited number of worker positions will be available to earn an additional 5% of sold items and an earlier shopping time.
How will shoppers get their items after they purchase them?
There is no need for you to coordinate with shoppers.
● At the close of the sale, we will provide you with tags to print for your SOLD items.
Print these tags on plain paper (cardstock not needed) and attach to each item.
● Organize your SOLD items in alphabetical order, based on the shopper code on the tag you’ve attached. This will help your drop-off appt go quickly.
● Bring only your SOLD items to your scheduled drop-off appointment time. (Monday, December 9th at the Shrewsbury City Center, 5200 Shrewsbury Ave, 63119)
We’ll take it from there and will make sure your items get to their buyers!
Can I send someone in my place to drop-off my SOLD items?
Yes, no problem. Please be sure they are aware they will need to distribute your sold items appropriately.
• When you arrive at your drop-off appointment, we will get you checked in and make sure you’ve brought the correct items.
• Then you will walk around the room and place your items in the correct shoppers’ baskets. The baskets will be arranged in alphabetical order – so as you are packing your items to bring to drop-off, organize your items alphabetically by the shopper code on the tag to make distribution easier.
TIP: Bring a wagon or stroller to help make getting your items around the room easier.
How should I price my item(s)?
ALL ITEMS must have a minimum price of $3.00. You may hang or bundle more than one item together to get to the $3.00 minimum if necessary. Price in whole-dollar increments only (for example, $3.00, $4.00, $5.00)
Think about what YOU would be willing to pay for the item based on its brand, condition, desirability.
For suggestions on how to price your items, visit our ‘Pricing Guide’.
What clothing sizes can I sell?
We accept all sizes of clothing. When you enter your items into our online tagging system, you will be prompted to choose a category (boys clothing, juniors clothing, mens clothing etc). Once you choose a category, you will be given a range of sizes to choose from for that particular category.
What type of clothing condition do you accept?
All clothing must be freshly laundered, clean, of a current style and free of the following: rips, tears or stains of any size, fading, broken zippers, missing buttons, excessive wear, pilling, wear at knee or hem of pants/jeans, and cracked “iron-on” type pictures or graphics on shirts.
Be scrupulous in what you take the time to clean, prepare, assemble and photograph. This sale is the place for only your best, please pass the rest on to someone who can use it. There are many charities happy to take your donations that would be grateful for your items that are not appropriate for this sale.
What season of clothing do you accept?
We accept ALL SEASONS (Spring, Summer, Fall, Winter) of clothing.
Is there a limit to how much clothing I can sell?
No, there is no limit as long as you are within the total item limit of 350 items.
Note: Clothing bundled together or clothing + accessories bundled together as a set, with one price tag, will count as only “one” item.
How many pairs of shoes can I sell?
There is no limit on shoes as long as you are within the total item limit of 350 items.
Note: All shoes must meet our usual standards of gently-used condition, no rips or tears, no excessive wear, scuffed toes, etc. *** Buyers are picky about buying used shoes – shoes must be in good to very good condition in order to sell.
Can I sell Maternity clothing?
Yes, there is no limit on Maternity items as long as you are within the total item limit of 350 items.
Are there any items I CANNOT sell?
We do not accept VHS tapes, car seats, car seat bases, drop-side cribs (unless manufactured after June 28, 2011) or any item that has been recalled by the CPSC. More info here.
How do I know if an item has been ‘recalled’ by the CPSC?
We can not accept for sale any items that have been recalled by the Consumer Product Safety Commission. Seller’s are responsible for making sure their items are not on the recall list and/or are not considered unsafe. Check the CPSC web site for info on the items you are bringing to the sale. More info here
What about items that require batteries to work?
All items requiring batteries must have working batteries installed. (You can find these inexpensively at dollar-stores.) All SOLD items requiring batteries must have working batteries when they are dropped off at the sale location. Buyers MUST be able to verify the items they purchased are of working quality.
*** SOLD items that are brought to drop-off without working batteries, will have the purchase price refunded to the buyer and the item will be donated. The item will not be returned to the seller, and the seller will not be paid for the item.
I’m ready to consign! Where do I sign-up?
More info here.
APRIL 2024:
The following applies to an IN-PERSON SALE ONLY:
THE FOLLOWING INFO IS FOR KIDS & BABY ITEMS.
FOR INFO ON SELLING YOUR ADULT & MATERNITY ITEMS, SEE HERE: ADULT FAQ’S
What can I sell?
We accept BABY, KIDS & TWEEN related items.
All items must be clean and in good to excellent working condition.
How many items can I sell?
The minimum number of items required per consignor is 10 items.
The maximum number of items allowed per consignor is 350 items.
Help! How should I price my item(s)?
All CLOTHING items must have a minimum price of $2.00. (You may hang or bundle more than one item together to get to the $2.00 minimum if necessary.)
All OTHER ITEMS must have a minimum price of $1.00. Price in whole-dollar increments only (for example, $2.00, $3.00, $4.00 $5.00)
For suggestions on how to price your items, visit our ‘Pricing Guide’.
What clothing sizes can I sell?
Girls clothing size 0 – 16 and Boys clothing size 0 – 20.
What type of clothing condition do you accept?
All clothing must be freshly laundered, clean, of a current-style and free of the following: rips, tears or stains of any size, fading, broken zippers, missing buttons, excessive wear, pilling, wear at knee or hem of pants/jeans, and cracked “iron-on” type pictures or graphics on shirts.
Be scrupulous in what you take the time to clean, hang, package and tag. Please bring only your best and pass the rest on to someone who can use it. There are many charities struggling for donations that would be so grateful for your items that are not appropriate for this sale.
What season of clothing do you accept?
We will accept ALL SEASONS (spring, summer, fall, winter) at the APRIL 2024 event.
Is there a limit to how much clothing I can bring?
No, there is no limit as long as you are within the total item limit of 350 items.
Note: Clothing bundled together as a set with one price tag, counts as ‘one’ item of clothing.
How many pair of shoes can I bring?
There is no limit on children’s shoes, as long as they meet our usual standards of gently-used condition, no rips or tears, no excessive wear (especially at the toes), etc.
Can I sell Maternity clothing?
Each consignor may bring up to 5 pieces of Maternity clothing (must be on a hanger). Must be current style – from the past 1-2 years.
*Maternity clothing counts towards your max of 25 adult items. More info here:
SELL YOUR ADULT & MATERNITY ITEMS.
Are there any other items I can not sell?
We do not accept VHS tapes, car seats, car seat bases, drop-side cribs (unless manufactured after June 28, 2011) or any item that has been recalled by the CPSC. More info here.
How do I know if an item has been ‘recalled’ by the CPSC?
We can not accept for sale any items that have been recalled by the Consumer Product Safety Commission. Seller’s are responsible for making sure their items are not on the recall list and/or are not considered unsafe. Check the CPSC web site for info on the items you are bringing to the sale. More info here
What about items that require batteries to work?
All items requiring batteries must have working batteries installed. (You can find these inexpensively at dollar-stores.) All items requiring batteries will be checked at drop-off to make sure batteries are installed and working.
Can I send someone in my place to drop-off and/or pick-up my items?
Yes, no problem. Anyone can bring your items to your drop-off appointment or pick up your unsold items. PLEASE NOTE: If you send someone to pick-up your ‘unsold’ items, please be sure they are aware that they will need to find your unsold clothing on the clothing racks, and your unsold ‘other’ items on the tables. Items will not be sorted out by consignor number. (See: “Avoiding Pick-up Paranoia”) Unsold items may be picked up SATURDAY APRIL 27th from 4:00pm – 6:00pm. All items remaining at the end of the pick-up time become the property of The Stork Lady and will be donated.