Shopper FAQ’s

What should I bring with me to shop?
Bring something to help you carry your items. We will provide a limited number of large shopping bags. Consider bringing your own bags, etc for hands-free shopping.

Stick a pen in your purse so that you can write your name, etc on our LARGE-ITEM HOLD TICKETS (see below!).

What if I want to purchase a large-sized item?
Larger sized items will have LARGE ITEM HOLD TICKETS on them – there is a spot to write in your name, phone #, and the date & time. ** ALL INFO MUST BE FILLED IN. **

After filling in the info, remove the barcode tag & stub from the bottom of the hold ticket. You will use this stub to pay for the item when you checkout.

After you checkout, go back & get the item you have purchased from the sales floor, show your stub marked “PAID” at the exit door and take the item out to your car.

*** YOU MUST WRITE YOUR NAME, PHONE NUMBER AND THE DATE & TIME ON THE HOLD TAG TO “HOLD” AND TO PAY FOR THE ITEM.  (NO INFO = NO HOLD – so bring a pen!)

What forms of payment do you accept?
Cash (no checks) accepted.
We take M/C, Visa and Discover (note: there is a 4% surcharge on all card purchases).

ALL SALES ARE FINAL.
 ***Note that you do not have to purchase anything without fully inspecting it. Simply bring the item to the INFO DESK where we will assist you in opening & repackaging any item you would like to look at more closely.

How can I shop before you open to the general public?
We hold private pre-sale shopping events for our Workers and Consignors.

New Workers & Consignors are always welcome!

We also offer a limited number of Early-bird shopping tickets for purchase.

Visit our Worker and Consignor pages for more info.
OR
Purchase Early-bird presale shopping tickets here (a limited number of tickets will be available).